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Our Customer Support
At Filtrarte, customer care is one of our top priorities. With a presence throughout Portugal and Galicia, we provide fast, personalized assistance for all our air and water purification systems.

Technical Support
If you need support with your equipment, you can easily request assistance through our online form. Whether it’s a filter replacement, routine check-up or a specific technical issue, our team is ready to help. Each request is handled individually to ensure a quick and efficient response.
Our certified technicians are trained to deliver professional on-site service and can visit your home or business at no cost for equipment evaluations. We aim to respond to all service requests within 48 hours, regardless of your location within mainland Portugal.
Filtrarte handles the complete installation and maintenance of all its systems, ensuring they function efficiently from day one. Our team follows strict quality and safety procedures to guarantee a worry-free experience for every customer.

Maintenance Support
In case of system malfunctions, our technical team carries out precise diagnostics to identify and solve the issue quickly. Whether it’s a drop in performance, a leak, or an alert from your equipment, we’ll take care of it with the right tools and parts.
We also provide water quality assessments and performance checks to ensure your system is operating at its best. This service helps customers monitor their purification levels and make informed decisions about upgrades or adjustments when needed.