{"id":41643,"date":"2025-07-18T14:36:11","date_gmt":"2025-07-18T14:36:11","guid":{"rendered":"https:\/\/filtrarte.com\/?page_id=41643"},"modified":"2025-09-04T11:10:57","modified_gmt":"2025-09-04T11:10:57","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/filtrarte.com\/en\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"41643\" class=\"elementor elementor-41643\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f313426 elementor-section-full_width elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"f313426\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0176c35 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"0176c35\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f33b8d sc_fly_static elementor-widget elementor-widget-slider_revolution\" data-id=\"3f33b8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"slider_revolution.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"galileu-hero\" class=\"wp-block-themepunch-revslider\">\t\t\t<rs-module-wrap id=\"rev_slider_error_1_wrapper\">\n\t\t\t\t<rs-module id=\"rev_slider_error_1\">\n\t\t\t\t\t<div class=\"rs_error_message_box\">\n\t\t\t\t\t\t<div class=\"rs_error_message_oops\">There is nothing to show here!<\/div>\n\t\t\t\t\t\t<div class=\"rs_error_message_content\">Slider with alias chanson-1 not found.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/rs-module>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<script>\n\t\t\t\tvar rs_eslider = document.getElementById(\"rev_slider_error_1\");\n\t\t\t\trs_eslider.style.display = \"none\";\n\t\t\t\tconsole.log(\"Slider with alias chanson-1 not found.\");\n\t\t\t<\/script>\n<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b780f6a elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"b780f6a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b8cd790 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"b8cd790\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a93732 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"9a93732\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6750d68 sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"6750d68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\" ><h2 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_default sc_item_title_tag trx_addons_inline_1534379319\"\n\t\t\t><span class=\"sc_item_title_text\">Need assistance?<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e91614 sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"5e91614\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\" ><h4 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_default sc_item_title_tag trx_addons_inline_953741473\"\n\t\t\t><span class=\"sc_item_title_text\">If you need technical assistance or more information, please leave us a message. We promise to respond shortly.<\/span><\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5784cee sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"5784cee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align:center;font-size:18px;margin-top:20px\">Or talk to us directly: <a href=\"tel:+351939200299\"><strong>+351 939 200 299<\/strong><\/a> \u00b7 <a href=\"https:\/\/wa.me\/351939200299\" target=\"_blank\" rel=\"noopener\"><strong>WhatsApp<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-127e7e5 sc_layouts_hide_on_tablet sc_layouts_hide_on_mobile sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"127e7e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3c62f4 sc_layouts_hide_on_wide sc_layouts_hide_on_desktop sc_layouts_hide_on_notebook sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"d3c62f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-557803d elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"557803d\" data-element_type=\"section\" data-e-type=\"section\" id=\"inicio\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ea5d17 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"3ea5d17\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-355d311 sc_fly_static elementor-widget elementor-widget-image\" data-id=\"355d311\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"97\" src=\"https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/08\/logo-apoio-ao-cliente-300x97.png\" class=\"attachment-medium size-medium wp-image-42819\" alt=\"\" srcset=\"https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/08\/logo-apoio-ao-cliente-300x97.png 300w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/08\/logo-apoio-ao-cliente-1024x331.png 1024w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/08\/logo-apoio-ao-cliente-768x248.png 768w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/08\/logo-apoio-ao-cliente-1536x496.png 1536w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/08\/logo-apoio-ao-cliente-370x120.png 370w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/08\/logo-apoio-ao-cliente-840x271.png 840w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/08\/logo-apoio-ao-cliente-410x132.png 410w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/08\/logo-apoio-ao-cliente-600x194.png 600w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/08\/logo-apoio-ao-cliente.png 1814w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98973a5 sc_layouts_hide_on_tablet sc_layouts_hide_on_mobile sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"98973a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19f277c sc_layouts_hide_on_wide sc_layouts_hide_on_desktop sc_layouts_hide_on_notebook sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"19f277c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70476f4 sc_fly_static elementor-widget elementor-widget-trx_sc_contact_form_7\" data-id=\"70476f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f42789-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"42789\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/41643#wpcf7-f42789-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"42789\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f42789-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.7\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"name\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"email\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"tel\" name=\"phone-number\" \/><\/span>\n<\/p>\n<div style=\"display: flex; gap: 10px;\">\n\t<div style=\"flex: 0 0 120px;\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phone-prefix\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"phone-prefix\"><option value=\"\ud83c\uddec\ud83c\udde7 +44 United Kingdom\">\ud83c\uddec\ud83c\udde7 +44 United Kingdom<\/option><option value=\"\ud83c\uddf5\ud83c\uddf9 +351 Portugal\">\ud83c\uddf5\ud83c\uddf9 +351 Portugal<\/option><option value=\"\ud83c\uddea\ud83c\uddf8 +34 Spain\">\ud83c\uddea\ud83c\uddf8 +34 Spain<\/option><option value=\"\ud83c\uddeb\ud83c\uddf7 +33 France\">\ud83c\uddeb\ud83c\uddf7 +33 France<\/option><option value=\"\ud83c\uddec\ud83c\uddf7 +30 Greece\">\ud83c\uddec\ud83c\uddf7 +30 Greece<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div style=\"flex: 1;\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"mobile-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Mobile Number\" value=\"\" type=\"tel\" name=\"mobile-number\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"postal-code\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Postal Code (XXXX-XXX)\" value=\"\" type=\"text\" name=\"postal-code\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"assistance-type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"assistance-type\"><option value=\"Select...\">Select...<\/option><option value=\"Technical Support\">Technical Support<\/option><option value=\"Commercial Support\">Commercial Support<\/option><option value=\"Warranty\">Warranty<\/option><option value=\"Other\">Other<\/option><\/select><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"How can we help you?\" name=\"your-message\"><\/textarea><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit Request\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e6ce81a elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"e6ce81a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9b2cf5 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"b9b2cf5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-00ab06a sc_layouts_hide_on_tablet sc_layouts_hide_on_mobile sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"00ab06a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0476556 sc_layouts_hide_on_wide sc_layouts_hide_on_desktop sc_layouts_hide_on_notebook sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"0476556\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5ac198 sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"c5ac198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\" ><h2 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_default sc_item_title_tag trx_addons_inline_422064465\"\n\t\t\t><span class=\"sc_item_title_text\">Our Customer Support<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fc727c sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"6fc727c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a692946 sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"a692946\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\" ><h4 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_default sc_item_title_tag trx_addons_inline_1876756656\"\n\t\t\t><span class=\"sc_item_title_text\">At Filtrarte, customer care is one of our top priorities. With a presence throughout Portugal and Galicia, we provide fast, personalized assistance for all our air and water purification systems.<\/span><\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b893a9b elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"b893a9b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c125aa sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"6c125aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a2f258e elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"a2f258e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-aeed42c sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"aeed42c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-04e8901 no-title elementor-widget__width-initial animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-image\" data-id=\"04e8901\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;air-supply-fadeinup&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1536\" src=\"https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1607_Reparacao-de-Maquina-Moderna_remix_01k0f0wy4kfcst13qc308gmgv0.jpg\" class=\"attachment-full size-full wp-image-41661\" alt=\"\" srcset=\"https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1607_Reparacao-de-Maquina-Moderna_remix_01k0f0wy4kfcst13qc308gmgv0.jpg 1024w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1607_Reparacao-de-Maquina-Moderna_remix_01k0f0wy4kfcst13qc308gmgv0-200x300.jpg 200w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1607_Reparacao-de-Maquina-Moderna_remix_01k0f0wy4kfcst13qc308gmgv0-683x1024.jpg 683w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1607_Reparacao-de-Maquina-Moderna_remix_01k0f0wy4kfcst13qc308gmgv0-768x1152.jpg 768w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1607_Reparacao-de-Maquina-Moderna_remix_01k0f0wy4kfcst13qc308gmgv0-370x555.jpg 370w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1607_Reparacao-de-Maquina-Moderna_remix_01k0f0wy4kfcst13qc308gmgv0-840x1260.jpg 840w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1607_Reparacao-de-Maquina-Moderna_remix_01k0f0wy4kfcst13qc308gmgv0-410x615.jpg 410w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1607_Reparacao-de-Maquina-Moderna_remix_01k0f0wy4kfcst13qc308gmgv0-600x900.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e0bb8a9 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"e0bb8a9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-099ebdd elementor-widget__width-initial sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"099ebdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\" ><h2 class=\"sc_item_title sc_title_title sc_item_title_style_default sc_item_title_tag trx_addons_inline_459371404\"\n\t\t\t><span class=\"sc_item_title_text\"> Technical Support<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b437be sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"1b437be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><strong>If you need support with your equipment, you can easily request assistance through our online form. Whether it\u2019s a filter replacement, routine check-up or a specific technical issue, our team is ready to help. Each request is handled individually to ensure a quick and efficient response.<\/strong><\/p><p class=\"p1\">Our certified technicians are trained to deliver professional on-site service and can visit your home or business at no cost for equipment evaluations. We aim to respond to all service requests within 48 hours, regardless of your location within mainland Portugal.<\/p><p class=\"p1\">Filtrarte handles the complete installation and maintenance of all its systems, ensuring they function efficiently from day one. Our team follows strict quality and safety procedures to guarantee a worry-free experience for every customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-486702f elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"486702f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-104e9d6 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"104e9d6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8ae290f elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"8ae290f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-94d324e sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"94d324e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7314b8d elementor-widget__width-initial sc_fly_static elementor-widget elementor-widget-image\" data-id=\"7314b8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"1536\" src=\"https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1617_Handyman-Aprovando-Conserto_remix_01k0f1ev0df60v0xbp2w3pzp60.jpg\" class=\"attachment-full size-full wp-image-41670\" alt=\"\" srcset=\"https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1617_Handyman-Aprovando-Conserto_remix_01k0f1ev0df60v0xbp2w3pzp60.jpg 1024w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1617_Handyman-Aprovando-Conserto_remix_01k0f1ev0df60v0xbp2w3pzp60-200x300.jpg 200w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1617_Handyman-Aprovando-Conserto_remix_01k0f1ev0df60v0xbp2w3pzp60-683x1024.jpg 683w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1617_Handyman-Aprovando-Conserto_remix_01k0f1ev0df60v0xbp2w3pzp60-768x1152.jpg 768w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1617_Handyman-Aprovando-Conserto_remix_01k0f1ev0df60v0xbp2w3pzp60-370x555.jpg 370w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1617_Handyman-Aprovando-Conserto_remix_01k0f1ev0df60v0xbp2w3pzp60-840x1260.jpg 840w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1617_Handyman-Aprovando-Conserto_remix_01k0f1ev0df60v0xbp2w3pzp60-410x615.jpg 410w, https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/07\/20250718_1617_Handyman-Aprovando-Conserto_remix_01k0f1ev0df60v0xbp2w3pzp60-600x900.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eeb267 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"6eeb267\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-73a0372 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"73a0372\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6393f4 sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"a6393f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\" ><h2 class=\"sc_item_title sc_title_title sc_item_title_style_default sc_item_title_tag trx_addons_inline_509683324\"\n\t\t\t><span class=\"sc_item_title_text\">Maintenance Support<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-765a8d4 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"765a8d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><strong>In case of system malfunctions, our technical team carries out precise diagnostics to identify and solve the issue quickly. Whether it\u2019s a drop in performance, a leak, or an alert from your equipment, we\u2019ll take care of it with the right tools and parts.<\/strong><\/p><p class=\"p1\">We also provide water quality assessments and performance checks to ensure your system is operating at its best. This service helps customers monitor their purification levels and make informed decisions about upgrades or adjustments when needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66519c0 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"66519c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-200d571 sc_fly_static elementor-widget elementor-widget-trx_sc_button\" data-id=\"200d571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\tclass=\"sc_item_button sc_button_wrap\" ><a href=\"#inicio\" class=\"sc_button sc_button_bordered button_bg_icon_color sc_button_size_normal sc_button_icon_left color_style_dark\" ><span class=\"sc_button_text\"><span class=\"sc_button_title\">Contact Us <\/span><\/span><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Need assistance? If you need technical assistance or more information, please leave us a message. We promise to respond shortly. \ud83c\uddec\ud83c\udde7 +44 United Kingdom\ud83c\uddf5\ud83c\uddf9 +351 Portugal\ud83c\uddea\ud83c\uddf8 +34 Spain\ud83c\uddeb\ud83c\uddf7 +33 France\ud83c\uddec\ud83c\uddf7&hellip;<\/p>\n","protected":false},"author":1,"featured_media":38176,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_title":"Customer support | Filtarte - Leader in Purification Solutions","_yoast_wpseo_metadesc":"Need help? 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Filtarte guarantees fast and effective customer support, so that you can enjoy the best water purification solutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/filtrarte.com\/en\/customer-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Grupo Filtrarte\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/grupofiltrarte\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-04T11:10:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/filtrarte.com\/wp-content\/uploads\/2025\/06\/20250617_1750_Carrinha-em-Sentido-Oposto_remix_01jxzcmqz5ekjtz4gxywx78s27.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/filtrarte.com\\\/en\\\/customer-support\\\/\",\"url\":\"https:\\\/\\\/filtrarte.com\\\/en\\\/customer-support\\\/\",\"name\":\"Customer support | Filtarte - Leader in Purification Solutions\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/filtrarte.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/filtrarte.com\\\/en\\\/customer-support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/filtrarte.com\\\/en\\\/customer-support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/filtrarte.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/20250617_1750_Carrinha-em-Sentido-Oposto_remix_01jxzcmqz5ekjtz4gxywx78s27.jpg\",\"datePublished\":\"2025-07-18T14:36:11+00:00\",\"dateModified\":\"2025-09-04T11:10:57+00:00\",\"description\":\"Need help? 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